Question
Behavioral round. A teammate wants to train on customer text this week. Play the conversation in order. First question: what the text contains. Second: what the customer was told. Third: what happens if a customer asks for it to be removed. Then state the condition that would change your mind, and the line you will not cross if the team votes the other way. The interviewer then says leadership already approved it. Repeat the line you will not cross, and name the person you would tell that day.